đź“ž Contact Us

Welcome to Royalex. We’re always here to assist you with your orders, products, or any questions.

đź“Ť Our Information

Owner: Naqeeb Ullah
Location: Rawalpindi, Pakistan

📧 Email: naqeebullahkhan5454364@gmail.com

📱 Customer Support:

  • Watches: 0316-9202367
  • Perfumes: 0325-9537915

đź•’ Support Hours:
Monday – Sunday: 10:00 AM – 10:00 PM

đź’¬ Get in Touch

  • WhatsApp for quick replies
  • Call for urgent matters
  • Email for detailed queries

We usually respond within a few hours.

INFORMATION QUESTIONS

Frequently Asked Questions (FAQ)

How can I place and confirm my order?

You can place an order through our website or WhatsApp. Our team will contact you via call or WhatsApp to confirm your order before dispatch.

What payment methods do you offer?

We offer:

  • Cash on Delivery (COD)
  • Bank Transfer (Meezan Bank)
How long does delivery take and is it free?

Delivery takes 2–5 working days across Pakistan, and we offer FREE delivery on some orders.

What is your return and refund policy?

Returns are only accepted for damaged or defective products, reported within 3 days of delivery. Approved cases may receive a replacement or refund.

Can I return a product if I don’t like it?

No, we do not accept returns based on personal preference (e.g., fragrance liking). Slight variations in packaging or scent perception are normal.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS