Terms & Conditions

Effective Date: 02 May 2026

Welcome to Royalex. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

Royalex is an online store operated by Naqeeb Ullah, based in Rawalpindi, Pakistan. We specialize in perfumes, watches, and accessories. These Terms apply to all users of the website.

2. Use of Website

You must be at least 18 years old or using the website under supervision of a parent/guardian.
You agree not to use the website for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone at any time without prior notice.

3. Product Information

We aim to provide accurate descriptions, images, and pricing.
However, slight variations in color, packaging, or design may occur.
Prices and availability are subject to change without notice.

4. Orders & Payments

All orders are subject to confirmation and availability.
We reserve the right to cancel or refuse any order.
Payment methods available:
- Cash on Delivery (COD)
- Bank Transfer (Meezan Bank)
Customers must provide correct contact details for order confirmation.

5. Shipping & Delivery

We deliver all across Pakistan.
Estimated delivery time is 2–5 working days.
We offer free delivery on orders.
Delays may occur due to courier issues or unforeseen circumstances.

6. Returns & Exchanges

Returns are only accepted in case of damaged or defective products.
Customers must report the issue within 3 days of delivery.
The product must be unused and in original packaging.
Return shipping will be covered by Royalex only if the product is defective.

7. Intellectual Property

All content on this website including images, logos, text, and designs are the property of Royalex and may not be copied, reused, or reproduced without permission.

8. Limitation of Liability

Royalex shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Privacy Policy

We respect your privacy. Your personal information (name, address, phone number) is used only for order processing and delivery. We do not sell or share your data with third parties.